Correct Pay Customer Service Number (2024)

FAQs

How do I contact correct pay customer service? ›

All questions or comments not related to money transmission should be addressed by contacting Correct Pay directly at: (855) 836-3364.

DBA CorrectPay, a wholly owned subsidiary of Tyler Technologies, Inc., a Delaware corporation and its affiliates.

For answers to questions or to register a complaint, contact the Customer Service Department of VendEngine by calling toll free 1-855-836-3364. VendEngine is licensed as a money transmitter by the California Department of Financial Institutions.

If you have a complaint or would like to request a refund, first contact the Correct Solutions Call Center by phone, 1-877-618-3516 (toll free), or by email, contact@csgpay.com.

Anytime anyone gets money in their account whether dropped by mail or in person they receive a receipt slip. Any inmate receiving money gets a receipt like theyd get mail.

How do people in prison access the Cash App? Inmates use a cell phone to communicate with people on the outside, tell them where to send X amount of dollars to so they could purchase contraband. Or they would just cash app it themselves on the phone to whoever they were buying that contraband from.

Approved individuals may place money in the inmate's trust account through the online Inmate Trust Account Deposits service at https://app.mt.gov/inmatebanking/. There is a $250 limit for transactions. No proceeds benefit the state of Montana or the Montana Department of Corrections.

Inmate commissary deposits may be made online at jailatm.com or by using the kiosk located in the jail lobby (cash or credit cards accepted). You will need the inmate's ID number and or name and date of birth for all transactions.

The VendEngine software allows the money to be transferred through an app and gets directly deposited into the inmate's account. In addition, VendEngine acquired a kiosk company and installed them in the prisons, allowing access to funds.

Send Money Online via JPay

Send money using JPay by entering the Inmate ID. Already have a JPay account? You can send money online using your credit or debit card. Fees associated with the type of funds transfer are listed below.

How to put money into your account to send inmates messages through getting out? ›

How do I get a refund? Contact Customer Service at 877-618-3516 to request a refund from your Prepaid PIN Debit Account or Prepaid Collect Account. Refunds of unused Prepaid Debit Account balances are issued by the Company once the End User verifies certain account information, unless otherwise directed by state law.

CorrectPay: The Fastest Way to Make Deposits for Incarcerated Loved Ones. CorrectPay by VendEngine is an Android app that allows users to make commissary, phone, bonding, and monitoring deposits for their incarcerated loved ones in less than 30 seconds from anywhere in the world.