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Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.
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What isn't working?
Please let us know what issue you are experiencing with Cox:
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In the last three months, how would you rate Cox?
2.02 out of 5 42,881 ratings
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Problems in the last 24 hours in Benton County, Arkansas
The chart below shows the number of Cox reports we have received in the last 24 hours from users in Benton County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cox. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Cox users through our website.
Internet (69%)
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Wi-fi (10%)
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Total Blackout (9%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
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Live Outage Map Near Benton County, Arkansas
The most recent Cox outage reports came from the following cities:Bentonville, Springdale, Rogers, Centerton and Bella Vista.
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| City | Problem Type | Report Time |
|---|---|---|
 Bentonville | Internet | |
| Bentonville | Internet | |
| Bentonville | TV | |
| Springdale | Wi-fi | |
| Rogers | Wi-fi | |
| Bentonville | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Cox Issues Reports Near Benton County, Arkansas
Latest outage, problems and issue reports in Benton County and nearby locations:
- Chris Nelson (@rzbck) reported fromBella Vista, Arkansas
@CoxHelp after 5 hrs on the phone talked to India & Columbia & still won’t turn on our service xfer from old house to new location have conf # emails & here we sit no internet or TV 19 year customer $300+ month I’m done.
- Randy Hurban (@rhurban) reported fromSpringdale, Arkansas
@CoxHelp our place of business has no internet again. 2nd time in less than 1 month. Moxy ox @ 195 S Maestri, Springdale, AR. Help!
- abbey Ⓥ (@abbey_duplechin) reported fromBentonville, Arkansas
@CoxComm has the worst customer service representatives I’ve ever talked to. She was so rude to me and literally helped with nothing
- N. Shane Cox (@shaniaq) reported fromRogers, Arkansas
@CoxHelp People need to see what a low priority customer service is, to Cox. Sending it in a DM would defeat that purpose.
- Bruce Gillispie (@bruce_gillispie) reported fromRogers, Arkansas
@CoxHelp Mike, I know EXACTLY how the conversation will go. You will tell me the problem is with my router and direct me to the manufacturer. I will contact the manufacturer and they will direct me to once again reboot / reset the router.
- Michael David Smith (@MDSmit) reported fromRogers, Arkansas
@NBA @NBAonTNT @CoxComm Was watching @HoustonRockets @okcthunder game in Rogers, AR and it got shut off for blackout rules 2 minutes in. But it isn’t on any local station here. So I’m watching simpsons reruns instead.
- Dana Hope (@DanaAlexaHope) reported fromBentonville, Arkansas
Seriously @CoxComm FOUR of your reps say it's my equipment yet several of my neighbors have no service either!!
- Ashley N. Jones (@ANJones1130) reported fromRogers, Arkansas
I swear, @CoxHelp and Razorback football are gonna send me into an early grave. This is the 4th blackout I’ve had with Cox Cable in the last 2 weeks. And then they want me to pay $10 as insurance to have a tech come out so I won’t be charged $75.
- Al (@Alex5Arntfield) reported fromBella Vista, Arkansas
Sure do love my @CoxComm internet where I pay for 150 MBPS and I get 8 regardless of device location in my house. 1/10 would recommend to no one. 1 for being the only provider. Apparently you can do whatever when you have a monopoly on service. My bad.
- Frank Jameson (@NWASoccerDad) reported fromRogers, Arkansas
@CoxHelp Sure hard to do business with an internet that goes out intermittently. Maybe use your stimmy to fix your equipment!Multiple businesses having issues in Rogers, AR
- Red (@rednelson) reported fromSpringdale, Arkansas
@CoxHelp @CoxComm I have internet only and no cable so we stream everything, we are in a damn pandemic and we are stuck in a house and my kid is in school virtual using Wi-Fi
- Red (@rednelson) reported fromSpringdale, Arkansas
I need a way to not go over my 🤬 data cap every month and not pay a arm and a leg. The speed is slow anyway @CoxComm @CoxHelp
- Chris Turner (@ChrisLTurner) reported fromRogers, Arkansas
.@CoxComm ACC Network when
- Frank Jameson (@NWASoccerDad) reported fromRogers, Arkansas
@CoxHelp I have sent a DM. Issues again today.
- Red (@rednelson) reported fromBentonville, Arkansas
The hell with @CoxHelp & their monthly internet overage charges We are in a damn pandemic people forced to stay inside & got a kid in virtual learning and im already through half of my cap limit... I need out of my contract so I can move to Ozark Go and not pay overage @CoxComm
- Justin Wilson (@JmacWilson) reported fromRogers, Arkansas
All I want for Christmas is for @CoxComm to stop dropping service weekly.
- Jay Thornton ⚜️ (@jaythornton000) reported fromSpringdale, Arkansas
@T_Hill4 @CoxComm @cox is the worst here too.
- The Real Dammit Eubanks (@DammitEubanks) reported fromSpringdale, Arkansas
Hey @CoxComm @CoxHelp so my place of employment has Cox business internet and the internet has been down for over 24 hours. I’ve lost out on multiple sales bc of this. I’m still waiting on the technician
- Alexander Amory (@alex_amory) reported fromBentonville, Arkansas
@CoxComm Bate and Switch on the Secuirty Equipment. “All the equipment is yours” means ALL. Guess the salesman needed to hit a quota, I’ll never do business with @CoxComm ever again.
- William H. Snead III (@SneadFeed) reported fromCave Springs, Arkansas
@CoxComm @CoxHelp My internet has been down (along with everyone else’s) since about 2:30 or 3 AM. How on EARTH are your call centers not open at 7:30? Ridiculous! This issue needs to be resolved.
Cox Issues Reports
Latest outage, problems and issue reports in social media:
- HavelTheRock (@BurntheBolo) reported
@CoxHelp charges an arm and a leg for service and bad weather causes the cable to stutter all day. Where does the money go?
- Eric Rudman (@Ruddy1183) reported fromProvidence, Rhode Island
@CoxComm @NESN someone’s gotta figure out this #Bruins feed, this is awful!
- Deb Krol (@Debkrol) reported
I hate @CoxHelp all I wanted to do was get rid of the sports pack because we never watch any of the channels, instead we ended up losing stations we do watch and they sent some "panoramic" wifi device that I have no use for, my regular wifi router works just fine.
- Michael Orozco (@MitchBade26) reported
@coxhelp is the WORST isp in the world
- Corynne Amaya (@CorynneSully) reported
I love that @CoxComm charges me $100 a month for internet but there’s an “internet outage in my area” every week for 4-5 hours.
- UltraMAGA Bryan Garcia 🇺🇸🇨🇦 🇮🇱 🇳🇱 (@gods10rules) reported
@CoxComm @CoxHelp is the internet down in the 92653 area?
- Bob Strickland (@Bentbikerbob) reported
@CoxHelp No cable TV since early yesterday morning. Same for my neighbors. Why is there an outage on Chandler and when will it be fixed?
- Marc Pelletier (@marcpellnola) reported
@CoxHelp Right now I just need time estimates for service. 707 Congress St. New Orleans 70117
- Caliloyalt (@menminesb4u) reported
@CoxComm their customer service department isn’t concerned about retaining customers and I was basically told theirs nothing they can do to help lower my bill.
- AKA Dave (@ab8tn1) reported
@ChadGravesMedia @CoxComm Greedy Stingy and their service sucks
